Right to cancel

Right of Withdrawal (only for consumers in the sense of § 13 BGB German Law)


You may withdraw from your conclusion of the contract within two weeks in writing (i.e. letter, fax, e-mail) without stating a reason, or – if the purchased goods have been delivered to you before expiration of the prescribed period – also by returning the respective goods. The deadline starts after receipt of this instruction in writing, but not before delivery of the goods to the recipient (in case of repeated deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of the duty of information, according to article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB (German Law) as well as the duties according to § 312g paragraph 1 sentence 1 BGB (German Law) in connection with article 246 § 3 EGBGB (German Law). 

To ensure the due period of withdrawal, the timely dispatch of the note of withdrawal or the goods suffices. The note of withdrawal has to be addressed to:


A. Sutter Fair Business GmbH

Bottroper Str. 20

45141 Essen

Fax:+ 0049 (0) 201 8316 - 20228

E-Mail: info@fair-business.de

Consequences of Withdrawal


In case of an effective withdrawal, services received have to be returned as well as any use thereof (i.e. interest). In case you cannot return the received services or use thereof (use advantage) in full, in part, or in case you can only return them in a deteriorated condition, you are obliged to compensate us. For deterioration of goods and services used, you only have to compensate us, if the use or deterioration is caused by handling the goods in such a way that exceeds the checking of the characteristics and operating mechanisms. “Checking the characteristics and operating mechanisms” describes the checking and testing of goods as is common, i.e. in a shop. Goods able to be shipped as packages have to be returned to us at your risk. You have to bear the costs for the return, if the goods delivered equal the ordered ones, and if the price does not exceed 40 Euros, or if, in case of a higher price, at the time of withdrawal you have not already performed the respective service or paid the respective partial amount as agreed upon in the contract. In the other case, the return is free of charge for you. Goods, not able to be shipped by package, will be collected at your premises. Payment obligations have to be met within 30 days. The deadline starts with the dispatch of your note of withdrawal or the return of the goods, for us it starts with the receipt thereof.